FREQUENTLY ASKED QUESTIONS (FAQ) - House of Bitey®

House of Bitey® FAQ – Everything You Need to Know

Welcome to the House of Bitey® FAQ, your go-to place for everything you need to know before, during and after your shopping experience.

Whether you're discovering our original animal-inspired artwork, browsing bold graphic T-shirts and accessories, or exploring the playful world of Bubba Bitey®, we're here to make your shopping experience simple, enjoyable and hassle-free.

Here you'll find helpful information about:

  • Orders & Payments: Placing orders, accepted payment methods, order confirmations and everything you need to know about purchasing from us.

  • Shipping & Delivery: Order processing times, shipping rates, delivery estimates, tracking information and what to expect once your order is on its way.

  • Returns & Refunds: Our 30-day return policy begins on the date your order is delivered. Eligible change-of-mind returns must be unused, unworn and in their original condition, with original tags attached where applicable, original packaging where practical, and proof of purchase. Return shipping costs for change-of-mind returns are the customer's responsibility, and original shipping charges are non-refundable. Damaged, defective, misprinted or incorrectly received items are handled separately under The Bitey Happiness Guarantee. Please report these issues within 30 days of delivery and provide your order details, a description of the issue and clear photographs. Approved refunds are issued to the original payment method within 5–10 business days of approval.

Please note that certain items, including sale items and gift cards, are non-returnable. All returns are subject to our published Refund Policy and its eligibility requirements.

At House of Bitey®, we believe shopping should be fun, straightforward and worry-free. We're committed to providing clear information, dependable customer support and a positive shopping experience so you can shop with confidence.

Our goal? To help you find something original, express your individuality and wear something that feels unmistakably you.

Still have questions? We're happy to help!

Email: ibiteyourheadartwork@gmail.com

House of Bitey® — Be bold. Be different. Wear your Bite.